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An AI agent that automatically follows up buyer and seller leads, qualifies them and prepares the appointment for the advisers.
Villa Nova is an estate agency that receives a heavy flow of buyer and seller enquiries through its website and portals. Every lead not handled quickly is a potential mandate lost.
The advisers could not follow up every lead fast enough. Many contacts went cold for want of follow-up, and it was hard to tell the prospects ready to move forward from mere browsers.
We set up an AI agent that follows up every buyer or seller lead 24/7, asks the right qualification questions and passes advisers contacts ready to talk, with all the useful context.
The volume of qualified leads was multiplied by more than three, follow-up is now continuous and the number of signed mandates doubled over the period.
« Our qualified leads have more than tripled. The agents follow up every contact at the right moment, automatically. »
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